INTRODUCTION – Ladbrokes Casino
Ladbrokes is one of the most recognizable names in the gambling world. From humble beginnings in the early 19th century it has grown into one of the largest operators in the gambling sector. In Ireland alone it has almost two hundred stores across the Country and employees nearly 1,000 people.
It also has a long established and popular online presence with comprehensive content, offers and promotions for Sports, In-play, Exchange, Lotto, Bingo, Poker and of course…Casino.
Ladbrokes Casino offers over 290 games for Irish Players on mobile and desktop from providers such as Net Entertainment, IGT and Playtech, amongst others.
The Ladbrokes Games Gallery splits out its offering in a very novel way. The usual suspects like Table Games, Jackpot Games, Video Poker and Slots are all featured prominently. There’s a section for “Featured Games”, which includes new releases and promoted games, and one for Top Games, which are the most popular games at that time. There’s also a section solely dedicated to Movies and TV, and one for Casual Gamers, which funnily enough, is called “Casual Games”!
So when it comes to Games, Ladbrokes Casino has a choice of games and game providers to keep even the most demanding of players satisfied.
For new Irish players, Ladbrokes Casino offers a 100% first deposit bonus up to €500. The minimum deposit requirement for this is €20. If that’s a little much for starters, for any first deposit between €5 and €19.99, there’s a 25% matched bonus. All bonuses have a wagering requirement of x20 as well as some general T&C’s tied to them, so be sure to check them out on the site.
A new feature with Ladbrokes Casino is their Bonus Store, which is really just a neat way of tying together all the player promotions they have running at any given time. Once you are registered, you login and select the Bonus Store tab on the homepage. Here you get to see all the bonuses that are available to you with an option on whether you want to “Buy In” to them. The details, minimum buy-in amount and T&Cs for each promotion is featured here. It’s a nice one-stop bonus shop and is very well laid out.
Something else that Ladbrokes offers is a Loyalty Programme, which is referred to simply as “Comp Points”. You build up your Comp Points every time you play with points offered for real money turned over. The turnover amount needed for points varies by game – for example you earn 1 point for every €9 turned over on slots, while to earn 1 point playing Roulette requires €20 to be turned over, €30 for Blackjack. Extra points are offered to on certain promotions so be sure to look out for that.
In time you can then convert these points back into cash in your account. So it’s a nice and simple way of rewarding players for their loyalty and play with Ladbrokes Casino.
PAYMENT & WITHDRAWAL
Ladbrokes has a wide range of deposit and withdrawal methods for players. On the card front, you can deposit and withdraw using Visa, Visa Electron or Mastercard. The minimum deposit and withdrawal is €5 for each, deposits are instant while withdrawals take between 3 – 5 days. There are no processing fees for cards for depositing or withdrawing.
Other options include PayPal, Skrill and Neteller – deposit minimums are €10 for each, and are instant. Withdrawals are quicker than cards at a maximum of 48hrs and there are no processing fees for depositing or withdrawing.
Western Union and UKash are other deposit options, but you can’t withdraw with them, while if you want to go old school, the option of a bank transfer or cheque is available to you.
Ladbrokes has a very well put together Help facility on the site with simple and intuitive navigation and comprehensive content – be sure to check this out first for any questions you may have on promotions, bonuses and games.
If you can’t find the answer to what you’re looking for in the Help facility, you can contact the Ladbrokes Customer Service team via phone, chat or email 24/7. Ladbrokes may be based and regulated in Gibraltar but the Customer Support team is localized for each market so you will get a native English speaker to help you.
To use the chat facility you must be logged in. Calls can be made at any time. There’s no set response time listed for email enquiries but they do offer various email addresses depending on your issue (security, promotions, finance etc.) to help make sure your query gets to the right person, and more importantly, gets you a quick response.
Like most Casinos, Ladbrokes is very active on Social Media so this is another channel to reach out on – you’ll get them on @LadbrokesCasino on Twitter or/Ladbrokes on Facebook.
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